Return Policy

KOR Hair International Inc. offers a return policy for our products purchased directly from us. Under this policy, a purchaser may return to KOR Hair International Inc., within the applicable return policy period, products purchased directly from KOR Hair International Inc. for a credit or a refund of the purchase price actually paid (excluding trial offer payments), less shipping and handling fees previously charged to the purchaser. NO credit shall be given for trial offer payments or shipping and handling fees previously charged.

Unless you have a separate agreement with KOR Hair International Inc., all products purchased directly from KOR Hair International Inc. may be returned within thirty (30) days from the date on the bottom of the shipper label for a credit or a refund of the purchase price actually paid (excluding trial offer payments), less shipping and handling fees previously charged. In the case of products purchased on a trial basis directly from KOR Hair International Inc. which are returned on a timely basis in accordance with the terms hereof, no further payments shall be charged to the purchaser.

To return the products, you must contact a KOR Hair International Inc. customer service representative and receive a Credit Return Authorization Number within the return policy period. You must receive a Credit Return Authorization Number in order to return the products. Call 1-877-675-9759 to receive your Credit Return Authorization Number.

You must ship the products within five (5) days of the date you receive the Credit Return Authorization Number. You must:

• Ship back the styler and all accompanying components to KOR Hair International Inc. Credit for partial returns may be less than purchase price paid.
• Return the products in the original packaging, in as-new condition along with any media, documentation, and all other items that were included in the original shipment to you.
• Ship the products at your expense, and insure the shipment or accept the risk of loss or damage during shipment.
• Mark the outside of your return shipping box with your Credit Return Authorization Number and your first and last name in clearly printed letters.

NO credit shall be given and no return shall be accepted if a Credit Return Authorization Number is not requested within the return policy period. NO credit shall be given and no return shall be accepted if the product is not returned within five (5) days of the date you receive the Credit Return Authorization Number. In addition, any returned product which is shipped more than five (5) days after the date on which you receive the Credit Return Authorization Number will be rejected and returned to you.